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FAQs
Get answers to frequently asked questions, fast. If you can’t find what you’re looking for, feel free to contact our Customer Service team. Get answers to frequently asked questions, fast. If you can’t find what you’re looking for, feel free to contact.

What services does your freight forwarding company offer?

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We provide comprehensive freight forwarding services including air and sea freight, road, barge and rail transport, customs brokerage, supply chain consultation, time sensitive transport, warehousing, and VAS services.

How long has your company been in the freight forwarding business?

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We have been proudly serving the freight forwarding needs of multinational organizations for over 35 years, offering reliable and efficient logistics solutions.

What industries do you specialise in?

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We specialise in the FMCG retail, automotive, chemicals, technology, manufacturing and construction machinery industries. Our team has extensive experience in managing the unique logistical requirements of these sectors.

Do you handle international shipments?

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Yes, we handle international shipments with expertise in navigating complex global logistics and geopolitics. Our services cover all major global trade routes in EMEA and CIS countries, ensuring timely and efficient delivery of your goods.

What makes your company different from other freight forwarders?

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Our deep industry knowledge, 35 years of experience, and longstanding relationships with global multinationals sets us apart. We offer personalized service, tailored logistics solutions, and a global network that ensures your shipments are handled with the utmost care and efficiency.

Can you manage customs clearance for international shipments?

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Absolutely. Our experienced customs brokerage partners ensures smooth and compliant customs clearance for your international shipments, minimising delays and avoiding potential penalties.

Do you offer warehousing and distribution services?

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Yes, we provide secure warehousing and efficient distribution services. Our facilities are equipped to storage needs in diverse industries, ensuring your goods are stored safely and distributed seamlessly.

How do you ensure the safety of OOG consignments during transport?

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We use smart people, specialised equipment and packaging techniques to secure heavy machinery during transport. Our team is trained in handling oversized and heavy loads, ensuring that your equipment arrives safely and in optimal condition.

Can you provide real-time tracking of shipments?

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Yes, we offer real-time tracking services for all shipments. Our advanced proprietary track and trace system allow you to monitor your cargo from origin to destination, providing peace of mind and transparency throughout the shipping process.

How can I request a quote for your services?

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You can request a quote by contacting us through our website, emailing our customer service team, or calling our office directly. We will promptly provide a detailed and competitive quote tailored to your specific logistics needs.